Telemarketing

Our clients are agile FTSE companies working in fast paced markets. There is no ‘one size fits all’ approach as each client has their own identity and message they want to take to market. Therefore to remain consistent we reflect this in our partnership approach with our clients and do so by making sure we specialize in providing a sophisticated, research driven, nurtured and tailored approach to their outbound Marketing strategy.

Research

We undertake market research on behalf of our clients to provide a valuable insight as to what their customers are saying about them and/or what their competitors are doing in the market place in order to keep ahead of the game.

Email marketing

We are often retained by our clients to follow up on a recent mailshot campaign which timed right and approached correctly can work well. However, we also have the facility to offer this service as a blended part of your overall marketing approach strategy.

Specialist searches

Being able to hold a qualified and comfortable dialogue with senior level stake holders and decision makers is an important and key skill that makes all SmartLead Direct team members successful However, we make sure that our talented team also have capability of finding and validating the right people at the right level before we start making the required approaches on behalf of our clients. On-going training and support by using social media, and the latest search tool techniques is a critical part of our working day and ensures that we not only provide you with an up to date  and real time data list but also broker introductions for you with the right people.

SmartLead Direct can develop and nurture your pipeline.

We offer a unique solution to a range of issues companies face when considering their approach to market: • Training • Pitch • Trust • Target Market. Your business can’t afford to fall behind the competition, so you need to believe that the person responsible for taking your proposition to market can understand the value you offer as a business, ensuring that you’re going to meet the right people and see a return on your investment.

About us

SmartLead Direct is a UK based marketing agency that has a global reach.  Formed in 2012 by Director Simon Boswell, to offer a more sophisticated, research based alternative to telemarketing and lead generation in order to assist our clients with increasingly challenging business development strategies.

The team at SmartLead now has over 50 years combined experience in multiple industries, providing significant value to businesses when looking to generate new clients and continually increase and nurture their pipeline.

At SmartLead we find that by taking a consultative approach to our clients preferred target list, we are able to nurture and develop a successful pipeline which produces better results in terms of confirmed business.

SmartLead offer all of our clients a partnership approach ensuring the following commitment, which we are certain sets us apart from our competition:

  • An assigned telemarketer that has a minimum of 5 years relevant experience in your sector.
  • Happy to work both onsite from your offices and remotely.
  • Research based approach that is tailored to our clients proposition and target market sector.
  • Complete visibility of pipeline, ensuring all leads and next actions are followed up.
  • Daily Reporting on all leads and appointments.
  • Flexible cost approach.
  • Weekly updates and monthly reviews.
Sector experience:

IT, Financial Services, Recruitment, Executive Search, Actuarial Services, R&D, Data Visualisation, BI, BIG Data, Cloud Services, Tax, Accountancy, Legal, Paperless billing, Pensions, Payroll, Regulatory compliance.

Our services

Telemarketing

Telemarketing is as much an art as it is a skill. It takes time to develop the abilities required to engage with and influence senior decision-makers. Telemarketing is not just a matter of handing a script to a novice, expecting them to follow it and win new business. It’s not that easy.

The difference
At SmartLead Direct we rely on a partnership approach to deliver the results you need. We work hard to understand your business in great detail, helping identify what sets your business apart and the value proposition that will turn prospects into clients. Our experienced team will listen carefully and help develop the messages we will take to your market. It is the time we invest at the start of the campaign that forms the foundation of our success, with the brief and outcomes agreed long before we undertake any calling activity.

Timing matters
A good campaign takes time. There is no value in starting and then stopping after just a few days if the expected results are not immediately achieved. A successful campaign begins with each client trusting us to know how long their campaign needs to run.

The right audience
We not only work with you to identify the key messages about your business and the value you offer prospects, but ensure the right people hear all about you. An essential part of any successful campaign is the quality of the data we use and if you don’t have it, we can source it for you. We understand our telemarketers are representing your business, which is why we insist each one has a minimum 5 years’ experience. They are chosen for their ability to engage with prospects, whilst confidently explaining the many benefits of doing business with you.

Email marketing

Many companies like to target a specific segment of their database to generate interest about a new product, event or conference. We have the capabilities to undertake e-mail specific campaigns and provide market feedback (both positive and negative) to clients.

Data cleansing

From our considerable experience working with a range of clients, across a variety of sectors, we still find it surprising just how many neglect their data and overlook the importance of market research and accurate targeting.

Success depends on data.

The quality of the data used dictates the success of any campaign. If your data needs cleansing or you need a new database of fresh prospects, we can undertake both activities to ensure your key proposition messages are being heard by the highest percentage of potential new clients. We can include data cleansing as part of any long-term campaign. It allows our telemarketers to nurture a sales pipeline for your business, whilst ensuring the data being used is constantly updated and all the targets remain relevant.